Privacy Notice

This Privacy Notice outlines how Allora Lash may collect, use, store, and share (“process”) your personal information when you interact with our services (“Services”), such as when you visit our website or make a purchase.
Have questions or concerns? This notice is here to help you understand your privacy rights and choices. If you do not agree with our policies or how we handle your data, we kindly ask that you do not use our Services.
For any further questions or concerns, feel free to contact us at support@alloralash.com.

1. What Information Do We Collect?

Personal Information You Provide
In short: We collect personal information that you voluntarily share with us.
This may include information you provide when you:
– Create an account or register on our site
– Show interest in our products or services
– Participate in promotions, giveaways, or other features
– Contact us directly for support or inquiries

We do not collect or process any sensitive personal information.
Please make sure the information you provide is true, complete, and up to date. If anything changes, it’s your responsibility to notify us.

Information We Collect Automatically
In short: Some data is collected automatically when you use our website.
This includes technical and usage data such as:
– IP address
– Browser type and version
– Device type and operating system
– Language preferences
– Referring URLs
– General location and time zone
– Information on how and when you use our website

This information doesn’t identify you personally and is used to keep our Services secure, improve performance, and help us understand how visitors interact with our site.
Like most websites, we also use cookies and similar technologies to collect some of this data.

2. How Do We Use Your Information?

In short: We use your information to operate and improve our Services, communicate with you, protect against fraud, and comply with legal obligations. In some cases, we may also use your information for additional purposes with your consent.
How we use your personal information depends on how you interact with us, but it may include:
– Providing and managing your access to our Services
– Processing transactions and fulfilling orders
– Responding to inquiries, requests, or customer support needs
– Sending updates, promotional content, or important service notifications
– Detecting and preventing fraud, security threats, or misuse
– Analysing usage trends to improve user experience
– Complying with legal, regulatory, or contractual requirements

3. Do We Use Cookies and Other Tracking Technologies?

In short: Yes, we may use cookies and similar technologies to collect and store certain information.
We use tools like cookies, web beacons, and pixels to enhance your browsing experience, analyse website traffic, and understand how you interact with our site. These technologies help us improve our Services and tailor content to your preferences.
For more details on how we use cookies and how you can manage or disable them, please refer to our Cookie Notice.

4. How Do We Handle Social Logins?

In short: If you log in or sign up using a social media account, we may receive certain information from that platform.
Our Services allow you to register or sign in using third-party social media accounts (such as Facebook or X/Twitter). When you choose this option, we may receive limited profile details from the social platform—such as your name, email address, profile photo, and any other information you’ve made publicly available.
We use this information only as described in this Privacy Notice or as clearly stated when you use the feature. Please note that we do not control how your social media provider collects or uses your data. We recommend reviewing their privacy policies to understand how your information is handled and how to manage your privacy settings.

5.How Long Do We Keep Your Information?

In short: We keep your information only as long as needed to fulfil the purposes outlined in this Privacy Notice, unless a longer period is required by law.
We retain your personal information only for as long as it’s necessary to provide our services, meet legal obligations (such as tax or accounting requirements), or resolve disputes.
When we no longer have a legitimate business reason to keep your data, we’ll either delete it, anonymize it, or securely store it (if deletion isn’t immediately possible, such as with backup systems) until it can be safely removed.

6.Do We Collect Information From Minors?

In short: We do not knowingly collect or target personal information from anyone under the age of 18.
Our Services are not intended for children under 18 years old. By using them, you confirm that you are at least 18 or that you are a parent or guardian who consents to your minor’s use of the Services.
If we become aware that we’ve collected personal information from someone under 18, we will take steps to deactivate the account and delete the data as soon as possible.
If you believe we may have collected information from a minor, please contact us at support@alloralash.com.

7 .Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the ability to:
– Access, correct, or delete your data
– Request a copy or transfer of your information
– opt out of targeted advertising, data sharing, or the use of sensitive information
– Restrict or withdraw consent for data processing
– Appeal decisions if a request is denied
You can manage your communication preferences or exercise your rights by contacting us or following the instructions provided on our site. We may ask for verification before processing your request.
We do not discriminate based on your choices. If you’d like to opt out of Shopify’s ad services, visit: https://privacy.shopify.com/en.
 

8 Do-Not-Track (DNT) Settings

Most web browsers and some mobile apps offer a Do-Not-Track (DNT) setting to signal that you don’t want your online activity tracked. However, there is currently no standardized way for websites to recognize or respond to these signals.
Because of this, Allora Lash does not respond to DNT signals at this time. If an official standard is established in the future, we will update our privacy practices accordingly.

9 Do We Update This Privacy Notice?

In short: Yes, we may update this notice to stay aligned with legal requirements and business practices.
We’ll revise this Privacy Notice as needed, and the latest version will always include an updated “Revised” date. Any significant changes may be communicated through a notice on our website or by contacting you directly.
We recommend checking this page regularly to stay informed about how we protect your information.

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information — or if you'd like to exercise your data rights — feel free to email us at support@alloralash.com.